Services

2014/9/12 0 18391

 

Service purpose: Rights and benefits of customers are most important to us.

Service target: Clients are 100% satisfied with our services.

Service standard: To guarantee service quality, Ever Source Science and Technology Development Company Limited formulates leading service standard and management system to provide superior service with unified quality standards.

Service promise: system maintenance for three years and backup service for lifelong.

Service content: 
Services package can be designed with  customer鈥檚 requirements.
 1. 7*24- hour service hotline is set to meet customers鈥  requirements as soon as possible at any time.
 2. Provide technology inquiry for customers.
 3. Face-to-face training provided to customers on site.
 4. Maintenance services: arrive in two hours to fix the  troubles. 
5. Maintenance suggestions: Backup service engineers test  performance of equipments and system in spring and autumn, and provide  professional maintenance suggestions targeted at different systems.
 6. Professional services in spring and autumn: provide overall  system test and maintenance to guarantee effective operation in transitional  season. 
 7. Operation service: provide professional system operators, 24  hour site service management and guidance.
 8. Overall system service: provide overall system services  including test, operation quality assessment, maintenance and operation to  customer in flexible form. 
9. System reconstruction: provide system reconstruction with  client鈥檚 new requirements.
 Spare parts supply.

 

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